Shipping and FAQ

"How long will it take for my order to arrive?"

Our orders are processed and prepared to be sent within 2 business days for "FREE SHIPPING" shipping. However, orders placed on the same day with the "FAST SHIPPING" option are shipped the next day, and all orders placed until 15:00 with the "SAME DAY SHIPPING" option are shipped the same day. For cities within 600 km from Denizli, as determined by the cargo company, delivery is made within 1-2 business days, and for cities over 600 km, delivery is made within 2-3 business days unless there is a problem with the cargo. Problems caused by the cargo include weather conditions, confusion in transfer centers or adverse situations in cargo vehicles.

"How can I return the product I purchased?"

See our Returns Policy, if you need further assistance please email us at info@chintar.com.

"How long will it take for you to respond to my message?"

We strive to maintain one of the fastest response times on the web. So far we regularly manage to achieve our best results and respond to questions within 1-3 hours, but we are not always perfect, so please allow up to 24 hours - especially on weekends or holidays. Great customer support guaranteed!